Healthcare professionals are constantly reporting patients as non-concordant, which comes with additional challenges and often leads to deteriorating health particularly in wound care. However, it is important we treat the patients, who have capacity to make decisions, in a professional and sensitive way to encourage engagement. Sometimes this takes small actions to build confidence to gain the best outcomes. Lorraine will speak about her experiences and the development and launch of her patient autonomy pathway to help put patients back in control of their health in a safe and supportive way.
Lorraine Jones, Tissue Viability Lead Nurse and independent expert witness, The Royal Wolverhampton NHS Trust and Walsall Healthcare Trust